Must have current insurance experience and hold a P&C license.
Position Summary:
This position involves day-to-day responsibilities that require independent judgment and discretion, contributing to the department’s claims handling success.
Essential Functions & Basic Duties:
(This job specification may not include all the duties listed, nor do the examples cover all the duties that may be performed.)
- Oversee a book of business inclusive of Commercial &, as applicable, Personal lines claims
- Serve as a liaison between the Client, Carrier, Account Executive and Producer on claims related issues
- Attend strategy meetings on servicing the account as well as attend in person renewal meetings with Producers and Account Executives
- Client advocacy in interaction with carriers on claim related matters
- Maintain relationships and communications with carriers and clients
- Prepare and present claim reviews and action plans to clients
- Review and process new claim reports and court decisions
- Support claims process through research, expertise and internal and external communications
- Participate in trainings and educational presentations to augment knowledge on emerging/relevant claims handling and coverage related issues.
Supervisory Duties:
- No specific supervisory responsibilities, but frequently required to instruct Claims Administrator on the submission of claims and which lines of business are applicable.
Knowledge, Skills, & Abilities:
- Computer skills and proficiency with tools such as Outlook, Excel, Word, and EPIC
- Strong interpersonal, decision-making, strategic planning and problem-solving skills
- Strong knowledge of insurance coverages and regulations
- Excellent verbal and written communications skills
- Professional/Goal oriented
- Excellent organizational skills
- Ability to work independently and in a team environment
- Strong Interpersonal, decision-making, strategic planning and problem-solving skills.
- Strong knowledge of insurance coverages and regulations
- Excellent verbal and written communications skills
Education and Work Experience:
- Bachelor’s Degree
- 5+ years in insurance industry adjusting claims
- P&C Broker’s License
Why SterlingRisk?
Salary:
The estimated base salary range for this full-time position is $90,000 – $110,000 annually, plus benefits, and can vary based on location.




