Must have current insurance experience and hold a P&C license.
Position Summary:
This position involves day-to-day responsibilities that require independent judgment and discretion, contributing to the department’s ongoing success in Commercial Lines. The Producing Account Executive (PAE) is responsible for managing and servicing an assigned book of business while simultaneously owning the full marketing lifecycle for new and renewal business. The PAE operates as a self-sufficient producer-service hybrid, driving new business development and account retention with support from Small Business leadership and direction from the Marketing department.
Essential Functions & Basic Duties:
(This job specification may not include all the duties listed, nor do the examples cover all the duties that may be performed.)
- Manage and service an assigned book of business and disseminate account activity to support staff
- Maintain a high level of retention on the assigned book of business
- Evaluate existing coverage and make recommendations as needed
- Provide producers and clients with service support and update existing accounts
- Work collaboratively and independently with producers and clients to service existing and new accounts
- Compile and manage information regarding account renewals, rounding, and cross-sell opportunities
- Ensure that all Risk Management Services are utilized in accordance with the account revenue schedule
- Adhere to, comply with, and fully utilize all technology tools, including EPIC, Salesforce, Outlook, and Loss Forecaster
- Own the end-to-end marketing process for new and renewal business, including preparation of professional submissions, carrier outreach, negotiation, and binding
- Manage inbound new business from assigned channels; evaluate, quote, and bind accounts from submission through policy issuance
- Recommend appropriate coverage and identify exposures based on analysis of prospect and client circumstances
- Collect, organize, and submit all necessary information to market new and renewal business to carriers
- Develop and increase sales revenue to meet assigned targets and goals
- Formulate, review, and present proposals for new and renewal business
- Schedule and attend prospect and client meetings
- Schedule and participate in annual stewardship meetings
- Complete and submit applications to carriers; follow up to ensure timely receipt of quotations and policies in accordance with renewal and expiration-list procedures
- Ensure the accuracy of binders, certificates, policies, audits, endorsements, and other related items
- Determine appropriate billing and financing and process with support staff as needed
- Ensure that summaries of insurance, schedules, and proposals are generated as needed
- Process renewals according to agency procedures and take the lead in renewal strategy, marketing, and carrier negotiations
- Review policy audits, verify accuracy, and facilitate corrections as needed
- Identify exposure to loss and recommend appropriate coverage
- Manage incoming mail, email, and phone requests, responding promptly and appropriately
- Analyze requests for cancellations and act accordingly to retain accounts
- Ensure that all policies are checked and issued as requested at binding
- Prioritize and manage workflow to ensure efficient, timely, and accurate processing of transactions and other responsibilities
- Keep informed regarding industry information, new products, legislation, coverage, and technology to continuously improve knowledge and performance
- Interact effectively with others using oral and written communication skills, cooperating purposefully while providing information and guidance as needed to achieve SterlingRisk’s business goals
- May be assigned special projects from time to time
- Achieve implemented objectives and goals; meet service and sales delivery standards and perform essential functions to the quality and service standards developed by SterlingRisk
Supervisory Duties:
- Not applicable for this position
Knowledge, Skills, & Abilities:
- Ability to proactively manage and analyze complex insurance situations, needs, and options
- Ability to interpret abstract information
- Advanced knowledge of insurance products and applications
- Advanced knowledge of insurance markets and access to markets
- Knowledge of insurance rating and underwriting procedures
- Ability to carry out complex tasks with many concrete and abstract variables
- Proficiency with Outlook, Excel, Word, EPIC, and Salesforce.com
- Comprehensive working knowledge of principles and methods for selling products, services, and value propositions; sales and marketing strategies and tactics; insurance and risk management products; pipeline management; and cross-selling
- Keen negotiation and presentation skills
- Ability to work independently and in a team environment
- Excellent time-management skills and ability to work well under pressure with strict deadlines
- Organized and detail-oriented
- Must actively pursue and/or maintain advanced insurance studies or designations, such as CIC, CPCU, or equivalent, in accordance with company eligibility guidelines
Education and Work Experience:
- College education with a minimum of 5 years of insurance experience, or a minimum of 8 years of insurance experience without a degree
- Property & Casualty License required, or ability to obtain within 6 months of hire
Why SterlingRisk?
Salary:
The estimated base salary range for this full-time position is $90,000 – $100,000 annually, plus benefits, and can vary based on location.
