Platinum Service
Platinum Clients receive a "concierge" level of service beyond any other insurance service experience. The Platinum clients are handled by hand picked specialists who are experts in personal lines insurance. They have experience in insuring prestigious homes, jewelry, yachts, aircraft, and more. As a Platinum client you receive these services:
· A toll-free customer service number that connects you directly to a dedicated Platinum Client Group specialist: 1-866-398-1380
· A dedicated 24-hour, 7 day toll-free claims hotline number reserved exclusively for Platinum Client Group members: 1-866-398-1379
· A specially designed, premium-quality emergency road safety kit
· An in-person analysis of your evolving insurance needs conducted with you 90 days prior to renewal, along with a written schedule of insurance
· A formal written proposal that outlines your insurance program